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Two air conditioner units sitting side by side outside of a house.

How Does Your Central Air Conditioner Cool Your Home?

April 8, 2024

Air conditioners keep your home or business cool and comfy when the outside temperatures are high, and you identify a problem or malfunction when it occurs.

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McVay Plumbing Heating & Cooling Company logo.

24/7 412-828-7212

3925 Chessrown Ave. Gibsonia, PA 15044
501 Old Frankstown Rd., Pittsburgh, PA 15239
103 Freedom Dr #10, Lawrence, PA 15055

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McVay Plumbing, Heating & Cooling BBB Business Review
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4.74/5 - 47 reviews

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Google Rating
4.9
Based on 1088 reviews
McVay Plumbing Heating & Cooling Company
McVay Plumbing Heating & Cooling Company
4.9
review us onSee all reviews
Justin Lang
Justin Lang
1761094948
Charged me $600 to move a hot water tank 5 inches. Was originally quoted half that and one of many goons they employ show up and say $600. Nothing was done or refunded. You can’t quote me one price when scheduling and then up charge once it’s time to work. Bunch of airheads.
Michelle Stiller
Michelle Stiller
1761089736
From start to finish the McVay team made the process of getting a new furnace easy and transparent. Starting with Bob in sales who was so kind and knew all the answers to my questions to Chris and Brandon going above and beyond with the installation and safety checks. Great financing options and even better customer service. Will be using them for all our future HVAC needs, thank you!
James Hasara
James Hasara
1760798579
Very good service.
Furnace replacement.
Gustav Hautz
Gustav Hautz
1760621953
Very good and knowledgeable
Paula Cook
Paula Cook
1760433608
I have a very long older water line that sprang a leak. McVays was sent by my insurance company. Tracey, their scheduler was quick to respond to get the fix moving. Josh showed up early in the morning for repair. He did a great job repairing. Unfortunately, within a few hours, another leak farther down the yard was noticed. Tracey was, once again, quick to respond and sent a crew to respond. Although it was after hours now, Josh, Mike, and Mark showed up for the fix. You couldn't ask for a more pleasant and caring crew. It was now after sunset, Mark filled the line back in with the excavator. Next day, I checked my yard. No leaks! Yard had minimal damage despite the long line that was dug through it! I highly recommend this company and would not hesitate in using them again!
Jake Hartwell
Jake Hartwell
1760207014
Matt Pitts was early, which was much appreciated! Done an EXCELLENT JOB! Explained what the issues was to where I was able to understand exactly what was going on. Fixed it in no time.
Charles McGee
Charles McGee
1760191511
Bill Keyes
Bill Keyes
1760118925
Trevor was very good: professional, knowledgeable and polite. His work was first rated. However the cost for 1.5 hours of his labor was over $550. This is we over my expectations. Before getting the quote I was telling friends about McVay and the MVP. Now I will tell them to steer clear because of the extreme rates
Gabriel McKnight
Gabriel McKnight
1760115302
Danceman 27
Danceman 27
1760050458
Estimate for furnace
Richard Boerst
Richard Boerst
1760049258
McVay came in and did a great job with replacing almost my entire line. Mike, Joeseph, Mark, Lee, and Luigi were all great to work work.
Kathy Dansak
Kathy Dansak
1759869774
Very nice guys checked my furnace got it running
elizbaeth noyes
elizbaeth noyes
1759347040
Ignorant and disrespectful workers . Have no respect for the area or people who live in the area they are working .
Truck was blocked a portion of thier posted work zone . The workers saw someone in the truck earlier that morning and didn’t say anything and also a neighbor told them which house the truck belonged too. They didn’t care and still decided to have the truck towed . I would take my business anywhere but with them
Dina Angotti
Dina Angotti
1759244029
Being a real estate agent in Southwestern PA means dealing with a lot of failed sewer lines! If you want QUICK, TOP NOTCH SERVICE definitely give Dave the dispatcher a call! He was so on top of getting my personal appointment scheduled as well as always taking care of every one of my clients! Buying or selling home? You will need to get those sewer lines inspected so give Dave a call at McVay!!! You won’t regret it!!
Nisrine Ziade
Nisrine Ziade
1759237336
Anthony Heckert
Anthony Heckert
1759169462
From the first call to the last, it has been the best experience I've ever had with a home service provider. I was so impressed with the new HVAC installation that we decided to have them replace our 12-year-old hot water tank with a tankless system at the same time. Now, they are coming over next week to clean our air ducts. They are truly a one-stop shop.
Crystal H
Crystal H
1759012110
I've been using McVay Plumbing for years and have never had a problem. They respond quickly and so far everything I have needed has been taken care of with no problems. I also feel the people they have sent out to do the work we needed done were always polite and nice to work with!
Melissa Talerico
Melissa Talerico
1758963765
I can't say enough praise about this company!! They quickly had everyone lined up to fix my yellow tagged gas line. So professional and kind. We've used them for multiple service calls for different repairs and have always had excellent service !
Kathy
Kathy
1758829301
Way too expensive. Will look for another provider.
Laura Randolph
Laura Randolph
1758740472
In the end, the problem was an uneven floor, but I was very impressed with how they ruled out all other conceivable issues despite the fact that it involved several return visits (with no extra service fees). GREAT communication and clean-up. Techs were awesome - T, Jay, Chuck thanks so much! Front desk also great!
P Remly
P Remly
1758728019
Engaged McVay for plumbing and heating work as well as general AC maintenance, etc., several times in the last year. Technicians have all been courteous, timely, communicative and knowledgeable in their performance. I will continue to their services as need and would recommend them to anyone.
PR
John Wagner
John Wagner
1758650765
John Ackerman came out from McVay Plumbing and Heating and out of 3 quotes for a new furnace and air conditioning unit he gave the best price and was very thorough in his analysis of my whole HVAC system which gained my confidence in selecting McVay to do the work. I would recommend John and this company if you are looking to replace your HVAC system!
Paul Watson
Paul Watson
1758641107
CHUCK WEISENBORN
CHUCK WEISENBORN
1758563891
Scheduled a service call with McVay last week after a couple local big names wouldn't even answer my inquiries. Matt showed up on time, addressed all my concerns, answered all my questions and helped me map out a plan going forward for the maintenance of our whole-house filter and softener systems. I'll be a customer for life! Thank you!
Jon Q
Jon Q
1758474901
Nick Smiley was the best , incredibly knowledgeable, and McVay is lucky to have Nick on their team. It’s because of Nick that I am pursuing doing business with McVay.
He is a legitimate professional who has more skills and professionalism than I’ve seen across the 40+ contracting companies I’ve used in the last 20 years.

Please do yourself a favor and call McVay and ask they send Nick. It appears McVay is doing things right.
Nancy Kunkel
Nancy Kunkel
1758469039
Timely completion of extensive amount of work. They went above and beyond to replace my waterheater and numerous 60 year old water lines. I would call McVay Plumbing Heating & Cooling in a heartbeat for all my needed work in the future.
Evelyn Ross
Evelyn Ross
1758289885
Kandi McDonald
Kandi McDonald
1758086517
My mom had an emergency flooding situation which was caused by a bathroom plumbing leak. McVay Plumbing came to assess leak the same day I called, made the damage assessment for the insurance company and made the repair on the spot outside of normal business hours at a very reasonable costs. I’d definitely hire this company again.
Brian Knotten
Brian Knotten
1758037019
We recently purchased a 100+ year old house that was in dire need of air conditioning. After getting quotes from several different companies for mini split AC, McVay definitely came in with the best combination of price, equipment quality, and warranty offering.

Installation took about four days for five indoor units across two floors and our house has been nice and cool ever since! Everyone we spoke to was helpful and courteous, but our main installation tech, Chris, was fantastic throughout the process! He was punctual, kind, and happy to answer all our questions. You'd never know we had work done with how well he cleaned each room. He even helped us out with some laundry installation issues we were having because "you're spending $20k+ with us. I'm here to help."

Bruce, who gave us the original quote, was patient and responsive as we weighed our options and happily answered all our questions. Trisha from accounting was accommodating as well when we asked to split our payment into two chunks on one credit card.

We highly recommend McVay!
J Ray Scott
J Ray Scott
1757968071
What looked like a small job ended up being very large. Great work on the part of the service person to identify and perform a lot of work in a short time.
William Hohlweg
William Hohlweg
1757699747
The technician Chuck did an excellent job and was quite knowledgeable. One of the problems was an old water line was too close to the wooden joist in the unheated garage and couldn't be wrapped with insulation. After discussing various solutions, he and I decided to replace the pipe with flexible plastic pipe and the appropriate fittings. It solved the problem. Included in the repair was a new shutoff valve to the sink connecting to the flexible pipe.Also, recommended by Chuck, an additional shutoff valve near the main house water line to allow bypassing a 50 year old valve. I thought it was a good idea. I was pleased the work was completed under 3 hours.
One thing I would have appreciated was a list of the itemized costs of each activity. The invoice only showed the total cost.
Hayden Vanswearingen
Hayden Vanswearingen
1757692013
Ajay Sood
Ajay Sood
1757617729
T. Henry of McVay Plumbing did a great job of performing a complete plumbing safety inspection of our townhouse. I highly recommend him.
Tim
Tim
1757607168
Matt from HVAC was great and made sure I was taken care of properly
anthony nicelli
anthony nicelli
1757528013
THANK YOU ZACH AND CJ FOR DOING THE RIGHT THING AND STANDING BY US FOR AN HVAC ISSUE. ZACH WAS COMPLETELY THOROUGH DURING THE REPAIR. I HIGHLY RECOMMEND THE MCVAY HVAC TEAM AND MANAGEMENT.
ANTHONY NICELLI
Glenn Drexler
Glenn Drexler
1757431026
very clean . they did great work and I would recommend .
thank you so much for the fast service.
had a lot of work done at our VFW.
Keith Bugrin
Keith Bugrin
1757352381
Technician was very professional. Did a great job in explaining every detail!
Roy Thorpe
Roy Thorpe
1757189232
Fantastic experience with the best!
Greg Simkins
Greg Simkins
1756943895
Your AI is not working well. The reasons for the service call are not listed below. We got furnace inspection and electric inspection. Your tech, Zack Snyder, was pleasant, interesting and knowledgeable. I used to talk to a human when you were Arendosh. Your new AI system is disorienting. I want the tech to take care of whatever is needed. I don't want to have to answer questions or service the furnace myself.
Madeline Kash
Madeline Kash
1756817327
We called McVay for a leak in our bathroom. We explained that another plumber had told us that the pipe was embedded in the floor and they would need to go through the floor. They charged us $300 to tell us they don't do the type of work we called them for. I would not recommend them
Brett Phillips
Brett Phillips
1756491290
Great service and they came real quick. They even spent time talking about system options for future upgrades after the immediately HVAC replacement.
Jimmy Koontz
Jimmy Koontz
1756487494
Great business, recommend asking for Nick Smiley. Very professional, knowledgeable, and knowledgeably.
Shana Heald
Shana Heald
1756341457
Love McVay! Full of information and very professional! They were thorough with the cleaning and diagnostic testing. Well done! Thank you!
Teri A
Teri A
1756307777
I was having a hard time getting someone to descale ( maintenance visit) a tankless water heater. McVay was able to make a quick appt, come on time & explain everything.
Jeannette Hanner
Jeannette Hanner
1756215448
McVay representatives are professional and efficient! T Henry
completed the job quickly and was done within an hour! Thank you for service!
Chris Steele
Chris Steele
1756168080
McVay handles all our plumbing and heating needs. We appreciate that they send a text message with a photo of the service personal when they are scheduled. We recognize them when they arrive, giving us peace of mind when letting them into our home. They send an estimate for the time they will arrive and let us know when we are the next customer. Highly recommend.
Julie Mikus
Julie Mikus
1755988952
We trust McVay - they sent folks to diagnose problems at my personal home, and I also refer them to my clients. As a Realtor, I pride myself in companies who will treat my clients with integrity and good service. Thanks, McVay!
C Kiebler
C Kiebler
1755806130
My experience with McVay Plumbing was awesome from start to finish. My technician Chuck was wonderful, he was very professional, knowledgeable, explained everything, and answered all of my questions. I'd give him 10 stars if I could. I highly recommend McVay Plumbing.
Frank Doyle
Frank Doyle
1755805938
Outstanding work by everyone involved. Walt and Ryan did the installation work (excellent), and John did the rep work and set everything up for the job. I couldn't be more pleased. New water heater and new HVAC system installed in 2 days. No pressure sales pitch, no haggling. Everything came in at a price we were comfortable with after doing extensive research into what it should have cost us. A very pleasant surprise.
Michael Grove
Michael Grove
1755743229
Signing up for McVay's MVP program was the best decision. Matt from the Hvac crew was very helpful.
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Google Rating
4.8
Based on 856 reviews
McVay Plumbing, Heating & Cooling
McVay Plumbing, Heating & Cooling
4.8
review us onSee all reviews
Kevin Matiyasic
Kevin Matiyasic
1761234766
Jacqueline Guerriero
Jacqueline Guerriero
1761228530
Fantastic experience! Helped us out in an emergency and very professional, knowledgeable and had the problem fixed in no time! Highly recommend!
Jay Jatinder Sachdeva
Jay Jatinder Sachdeva
1761084218
nelson pettigrew
nelson pettigrew
1761043030
We had them out for an underground inspection on a house. Great communication from the office and the field operators.
Denina Robinson
Denina Robinson
1760545150
Always great, on time and communication
Ben Rath
Ben Rath
1760539782
Dan & Margaret Lackey
Dan & Margaret Lackey
1760537073
The McVay rep obviously knew the process very well and explained it in such a manner that was easy to understand. He listened to my questions and adequately addressed my concerns.
Norma Norat
Norma Norat
1760041348
We reached out to the company in the morning due to a plumbing issue and we had Nick at our home the same day! Nick not only did he work on the issue but did an assessment on the root of our plumbing problem. We were very impressed with the time frame and efficiency! Everyone we spoke ti were professional and efficient!
Brian Colaizzi
Brian Colaizzi
1759769800
Randy from McVay came out to investigate and open our main sewer line which was backing up into our basement. We previously had another company come out 2 weeks prior to do the same. At that time they snaked the drain and removed some roots. But the problem persisted and we we're still getting sewage backup.

Randy arrived on time and prepared. He couldn't of been more professional or knowledgeable. You could instantly tell he knew what he was doing and talking about. We were originally slated to have the line snaked again with a camera inspection this time to find the root of the issue. After explaining our situation Randy suggested hydrojetting the line instead. He explained that while it was more expensive it was also more reliable with getting rid of roots in the pipe than snaking it. I took his advice and chose this service instead.
Randy took the time to show and explain everything in full detail while he was working. Pointing out the problem areas in our pipe as he discovered them. Ultimately he discovered 2 areas of the pipe with root growth. As he said the hydrojetting completely pulverized the roots. Through further camera inspection it was clear that now that the line was free of roots completely.

He explained that the roots would come back without a doubt. It was just a matter of time. He laid out all of our future options and potential costs. Took the time to provide and explain a quote.
Randy really made me feel as if he was there to help and inform me. Not just check a box on his call sheet. By far the best experience I've ever had with a plumber. He did a phenomenal job from start to finish. Highly recommend!
Elizabeth Choudhary
Elizabeth Choudhary
1759702958
Fast service. Technician was friendly and helpful.
Vince Currieri
Vince Currieri
1759582136
Great people, to deal with. Honest, not pushy. I definitely recommend them.
Robert DeGore
Robert DeGore
1759244283
Best company in the sewer business. Louigi is the greatest. Always willing to go above and beyond the expected. It’s surprising the degree they will go to solve a problem.
Cheryl Epley
Cheryl Epley
1758738208
Nick Labiaux was great! Accommodating and helpful.
Daniel Zervins
Daniel Zervins
1758726082
Thorough service, showed up at the start of the arrival window. All questions answered, items reviewed and confirmed (including providing me a copy of the sewer line video), and great information provided. Luigi was awesome, highly recommend!
Nick Medica
Nick Medica
1758329585
Cassie Bracken
Cassie Bracken
1758231511
You guys came in super short notice and fixed clogged drains in under an hour!
Trevor Murcko
Trevor Murcko
1758078009
Nick Lableux did a great job. Really knowledgeable and thorough. Their dispatch guy (Jake I believe) was also reasonable and understanding and helped us get a technician (Nick) while in a real bind. I appreciate this kind of service!
Chris Balogh
Chris Balogh
1757772457
McVay Plumbing did a tremendous job at my property. They performed a full camera scope of the sewer line and were extremely thorough, finding four areas of damage on the main line and providing a detailed 9-minute video before leaving. They explained everything clearly, educated me on what’s there, what’s happening, and gave helpful advice on next steps.

On top of that, they even helped fix a stuck shark bite on an outdoor spigot (completely unrelated to the visit) and didn’t charge for it. The level of professionalism, honesty, and extra effort was impressive. I’d highly recommend McVay Plumbing to anyone looking for reliable, thorough, and knowledgeable service.
Jerry Skrainy
Jerry Skrainy
1757734861
Daniel Stitt
Daniel Stitt
1757021966
Dave Hart
Dave Hart
1756768905
Easy to schedule with and they were truly amazing. Got right to the job and finished it in a timely manner. Will definitely call them if we need plumbing work again.
Joseph Carbisiero
Joseph Carbisiero
1755985242
Prompt and professional sewer service at a fair price
Kristin Wynn
Kristin Wynn
1755721552
Rick McCloud
Rick McCloud
1755713698
Eugene Haynes
Eugene Haynes
1755341723
Karen Morton
Karen Morton
1755278320
I was selling my home and the die test failed. I was asked to call the McVay plumbing company. They came in 2 days and were very professional. They showed me what wrong and explained who they could fix it. Everyone in the company that I spoke with was very nice and helpful. I just got a good feeling about this company. The will have the work do very soon then I can sell my home.
Matt Palmer
Matt Palmer
1754954022
Maureen Laskovich
Maureen Laskovich
1754916521
We had to have 47 feet of sewer line replaced. Contacted McVay Plumbing to inspect and see if we were able to have a liner installed. Thankfully we were and we only had to dig up a two foot square hole in our basement floor rather than 47 feet. They were very easy to work with, came on time to scheduled appointments and their staff was very professional and pleasant to work with.
Theresa Eury
Theresa Eury
1754674599
Randy & Nick serviced our home and were very professional and personable and explained everything they did.
The service we received was a review and estimate of our sewage line. They photographed the line and blew the line out with the high-pressured hose. - Michael Eury
Anthony Scafede
Anthony Scafede
1754511498
Great service. Highly recommend!
Charles Spuhler
Charles Spuhler
1753540571
Showed up on time, very positive introduced himself, we discussed the problem. I showed him the access to the different traps for the drain. Left him alone he knew what he was doing. Shortly after he knocked on front door saying problem solved. He did not just pack up and leave we discussed different problem solving ideas. Excellent service and experience 👏
Karen Nelson
Karen Nelson
1752607162
McVay’s plumbing was very responsive to my needs for fixing the sewer back up I had in my basement. The technician who came out was courteous, experienced, professional, and gave me excellent service. This is the second time that I have used their services and have been completely satisfied both times.
Lori Scott
Lori Scott
1751999172
Best estimate for best work - job well done!
Tiffani Foley
Tiffani Foley
1751034078
Team Inc
Team Inc
1750639389
Hello All
We had a restaurant owner who had a clogged sewer Line. We needed some thing done before opening up for Lunch. We asked another plumbing company but they were to busy and they recommended McVay Plumbing. They gave us a time that worked for us, showed up on time and took care of the clogged line promptly. Thank you big time McVay and we logged your number into our computer for future work.!
Sarge Spotti
Sarge Spotti
1750358984
Had Nick over to unclog rain leaders on the back of a client’s home in Mt. Lebo he worked his magic and no more rainwater in the basement. THANKS NICK !!!!
That guy is a solid 10 !!!
Thomas Cahill
Thomas Cahill
1750125132
I was able to get them to come quickly and diagnose the problem
George Nock
George Nock
1749846699
QUICK SERVICE
Rebecca Shore
Rebecca Shore
1749764450
Mcvay always has the best customer service. Kerry who I talked to on the phone really listened to the issue we’ve been having and did everything she could to help. She was so understanding and didn’t just rush me off the phone. Bret came out that day and helped with our issue. I could not recommend Mcvay enough. Thank you!
Jeffrey Reitz
Jeffrey Reitz
1749691325
Jenn Cassol
Jenn Cassol
1749654480
Always can rely on McVay. Great customer service and very consistent service
Rajanikanth Jayaseelan (Rajani)
Rajanikanth Jayaseelan (Rajani)
1749075796
Nick was here to check on a potential issue with possibilities of storm water drain causing a basement leak. He inspected and provided a thorough flush of the drains and a camera review to make sure. Did not seem pushy to sell services. Definitely will go back to mcvay again for other services. Answered all my questions and worries. Thanks
Tiffany Orwig
Tiffany Orwig
1748442669
Perfect interaction, professional, Great price, Randy Raida was a Blessing, he worked very hard to solve my plumbing issue, a Great young man, I was very impressed with Randy, his skills determination and knowledge. Thank You very Much, I will deal with McVay only from this point on, sincerely Michael Hart
Mary Ketchum
Mary Ketchum
1748392513
Responsive and trustworthy.
joseph garland
joseph garland
1748386927
Prompt, Professional, Determined. Explained the job in detail. Got the job done the first time !
Shawn Madey
Shawn Madey
1748367703
Honest and fast
Brad Frost
Brad Frost
1747329294
Nick L was quick, friendly, and got the job done with no extra rigamarole! Gotta love it.
K L
K L
1747257809
I had a commercial sewage backup. Jake, the service manager was great to work with and the job was priced fairly. Nick provided the hydro jet service and identified the issue rapidly and had the backup cleared out. Great job. Great service.
Ken Fisher
Ken Fisher
1747152053
Very professional and friendly. Also Adam was knowledgeable and very experienced. I am comfortable with McVay doing the work.
Tom Owczarzak
Tom Owczarzak
1746828530
Technician executed required job, very professionally and efficiently. I would gladly recommend Mcvay Plumbing to my friends for any future jobs needed
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Google Rating
4.9
Based on 430 reviews
McVay Plumbing Heating Cooling
McVay Plumbing Heating Cooling
4.9
review us onSee all reviews
Linda Rodgers
Linda Rodgers
1761345394
I called last Saturday morning saying that my furnace died and they sent someone out that same day to look at it and today they came and put a new one in and they’re coming back Monday to install the AC. Everybody was really nice that I spoke with.
Jimmy Cerra
Jimmy Cerra
1761324742
They arrived early and did a good job on the same day. They are courteous and professional. Can’t ask for more. A+
helene lobas
helene lobas
1761236643
Very happy with service. Knowledgeable technician, encouraged questions and offered explanations regarding suggested options.
Robert Carlisle
Robert Carlisle
1761231776
Patrick was on a service call at my neighbor's home and I confronted him if he would look at one of our toilets. He checked things out and made the necessary repairs. He was very friendly and very knowledgeable. I would recommend McVay and plan on using them in the future.
Barbara Miller
Barbara Miller
1761083932
I requested an estimate on several furnace issues. Two of the several issues were resolved during this visit. The tech arrived 5 minutes after the earliest hour of the window given. I addition to being well within the time frame given, he was very courteous, kind and patient while I showed and described my problems. I quickly received individual estimates for the remaining issues.
Michael Garofalo
Michael Garofalo
1760732121
J Kerr
J Kerr
1760521729
Tim
Tim
1760469910
Amanda Madello
Amanda Madello
1760458113
We love mcvay. They have come twice now to fix a couple minor issues at no cost to us. Thanks guys!
Kevin Richey
Kevin Richey
1760076012
They responded quickly, were extremely professional, and did excellent work. I would absolutely recommend them.
Nicole Talak
Nicole Talak
1760037094
Super friendly and knowledgeable service. I was really pleased with the work completed. Would definitely recommend.
Anthony Heckert
Anthony Heckert
1759781814
Another great experience.
Linda Adams
Linda Adams
1759695246
Very professional and knowledgeable employees. Such a pleasure to deal with.
Joe Calabrese
Joe Calabrese
1759513027
Deana Neavin
Deana Neavin
1759508392
Denise Luttrell
Denise Luttrell
1759451449
I had a furnace maintenance call. They arrived on time. Showed their ID wore protective foot and he was very pleasant. He provided education on furnace maintenance and answered all of my questions
Remo Leone
Remo Leone
1759431119
This company is horrible and they don't clean up after themselves.
Victoria Kerr
Victoria Kerr
1759338562
Very nice people to work with very good listeners very helpful
Karen Jones
Karen Jones
1758825607
Keith Lewis
Keith Lewis
1758747147
Leslie Litten
Leslie Litten
1758683781
I put the lead in at Lowes and was contacted the following day and scheduled a time that same week. Gave us a quote and applied for the financing to proceed. Was approved and ready to have the new furnace and ac unit installed.
Bee Hursh
Bee Hursh
1758640867
Kelsie was awesome. I had a plumbing emergency (burst pipe) and she was in and out in an hour. Pretty reasonable price too, especially for after hours. I was absolutely hysterical when I called them, and Kelsie said she would be there in 20 minutes. Super kind, super to the point and understanding. Would use again. Thank you Kelsie and McVay for saving my basement!
Pittsburgh Management
Pittsburgh Management
1758564949
Good communication and fast service.
Karen E Koskoff
Karen E Koskoff
1758317642
Once again a great experience. Just routine furnace upkeep. The technician came on time, was efficient and friendly. Replaced the filter. Reasonable charge. Can't ask for more.
Justin Patterson
Justin Patterson
1758291262
Did a great job cleaning and explained how to do cleanings in the future if i need to.
Tim Torrelli
Tim Torrelli
1758233522
Aaron was our technician he was on time very professional and did a fantastic job! We will be repeat customer's!
Robin Swearingen
Robin Swearingen
1758126857
We bought furnace and air conditioner years ago and also pay for maintenance package. I don't have to remember to set up appointments for maintenance, they call me to remind me. Everyone I have dealt with has been amazing.
Eileen Darden
Eileen Darden
1757947791
Raymond Keys
Raymond Keys
1757532918
Tianna Hedges
Tianna Hedges
1757426883
Luigi was very knowledgeable and took time to answer all my questions. He was able to clear my blocked sewer pipe and spot a crossbore by utility that I had no idea was present. Both Luigi and the manager were able to advise me next steps as a homeowner and provide me with an estimate on the cost to excavate and repair in a timely manner. Thank you!
Cathy Wickline
Cathy Wickline
1757301558
The representative was professional, knowledgeable and friendly. He was quick and efficient.
Louis Bell
Louis Bell
1756769267
It was a good experience the guy was very polite knowledgeable you know help me clean up we hooked in my dryer cuz they had to pull it out to like check what was leaking up in the ceiling told me exactly what it was replaced it and another thing was that fee for a holiday kick my butt
Cathy M
Cathy M
1756502205
Ben N was courteous, informative, and efficient
Wayne Kulis
Wayne Kulis
1756458035
Aaron called ahead to advise of visit. Arrived on time and explained every step he was doing. Was professional and respectful. Excellent employee.
Chris Bisi
Chris Bisi
1756212460
Very professional and the service was quick and seamless. Highly recommend!
Tom Baker
Tom Baker
1756210066
Mr. T Henry was here to fix a small water pipe drip, and he did, excellently.
Very professional, introduced himself upon arrival, made an assessment of the needed fix, and installed the repair fast by using crimping compression fittings to replace old threaded types much to my satisfaction. Can't ask for much more than that. Five stars and 👍👍👍👍👍
James Keen
James Keen
1756073380
Matt did a thorough job for the annual preventive maintenance. There were two capacitors that were degraded after 11 years and out of spec that were identified and replaced. Breakdown avoided - job well done
Maureen Marsico
Maureen Marsico
1755873058
Professional, knowledgeable and personable. Great experience
Dennis Abbott
Dennis Abbott
1755789528
Cecelia Lyman
Cecelia Lyman
1755721769
Plumber was here very soon after making my call took time to explain my options on repairs. Very friendly and courteous. I am getting a new tank tomorrow.
Josh Means
Josh Means
1755372687
Brian Evancho
Brian Evancho
1754704404
Very insightful and solid work. Both gentlemen who replaced my water heater were kind, respectful and hard workers.
Brian Hathaway
Brian Hathaway
1754312891
Great team of professionals and a staff that's very communicative. We joined McVay's program after one visit, knowing we'll continue to use them for plumbing and electrical maintenance.
Brenna Latsko
Brenna Latsko
1754049221
Great experience from start to finish with McVay! Very knowledgeable crew, communicative and quick. I will definitely be calling them again.
chris denardo
chris denardo
1753916922
Aron was the professional who showed up and resolved my ac problems. This is after smoothing out some scheduling issues on behalf of the company. A great man who knew his job. Reasonably priced also.
Mary Anne Izenour
Mary Anne Izenour
1753787558
We really appreciate McVay Plumbing Heating Cooling’s organization and concern for their customers. I was able to get scheduled for servicing our air conditioning within two weeks, and the technician, Aaron Martin, was excellent. He was polite , knowledgeable, and considerate. He took time to help us replace a burned-out light bulb in the attic, explain our air conditioner, and order new filters. We are very happy to have found McVay and are looking forward to using their services in the future.
Enid McClung
Enid McClung
1753744297
Paul Dougherty
Paul Dougherty
1753393734
The guys were very professional and excellent to work with . They knew what needed to do and got the job done right.
Rachel Melendez
Rachel Melendez
1753113844
Matt did an excellent job. He kept me informed on everything he was doing and how things worked. He made great recommendations in keeping my equipment working. He was nice and tidy.
Patricia Plaza-Ponte
Patricia Plaza-Ponte
1752863543
I was pleased with service. Tech sent me pictures of all readings.
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4.9
Based on 586 reviews
McVay Plumbing Heating & Cooling Company
McVay Plumbing Heating & Cooling Company
4.9
review us onSee all reviews
Caron Blackwell
Caron Blackwell
1761328811
Amazing job! 2 gentlemen came out to switch out my thermostat and found my furnance wad bad and spitting CO2 in my house! McVay called had a cancelation and is having someone out the same day to tey and get my replacement order asap! Glad the techs went above and looked at my furnance.
Matthew C.
Matthew C.
1761320697
Had a clogged basement drain, within 10 minutes and 270 dollars later it was supposedly cleared. 2 days later it was clogged again and backing up. called a local guy who spent 40 minutes removing tree roots and charged me half as much but actually fixed the issue and said he didnt know what the last guy could have done as it was full of roots. Im still waiting for a call back from the office as this just is not right.
Karl Baumgart
Karl Baumgart
1761264504
Zack Snyder was super. He gave us tips on maintaining our HVAC system, after completely checking our system. He asked if we had any problems, which we had none. Best HVAC guy!!
Joe Novak
Joe Novak
1761253173
Called for service on a Tuesday. They were available but suggested they come Thursday bc it wouldn’t be an off hours rate. We schedule an early Thursday time. That day, they pushed the original time to 3-330. Still no one here by 5. My wife took off the morning and I took off the afternoon to be here and they never showed. Terrible.
William finds people
William finds people
1761061359
The mechanic was very useful and knowledgeable.Because of that , it didn't cost me anything. I did buy the maintenance package good for 1 year two hundred and forty dollars. Piece of mind.
Calvin Jackson
Calvin Jackson
1760982128
Wonderful place to do business with!

The Management...Staff...and Technicians are the Best!!!!!
Gus Wickstrom
Gus Wickstrom
1760847341
Chris was fast and efficient
Megan
Megan
1760739961
Had an unknown issue with my furnace where it wouldn’t kick on so I called McVay via a recommendation given to me. I was able to have someone here within hours of me calling. CJ, the technician, was so kind, professional and overly helpful. He was able to troubleshoot and resolve the issue very quickly and my furnace is now working great! Highly recommend them and especially the level of expertise and care I experienced from CJ! Thanks again!
Jim Phelan
Jim Phelan
1760649359
The guy that installed, the unit were very Knowledgeable about the unit they put in. Answered my questions and when they got done, everything looked nice and neat and clean. Very nice company to work with.
Ray Maggi
Ray Maggi
1760636275
DeAnna Davis
DeAnna Davis
1760559256
Shelby Thomas
Shelby Thomas
1760546817
Jacob Eaton was great fixing our plumbing issues! He was very knowledgeable and communicative throughout the process. We were very happy and satisfied with the service!
Braedy McKay
Braedy McKay
1760462028
Prompt and professional. Would highly recommend.
S C
S C
1760450522
I called for an estimate to fix incorrectly installed HVAC equipment and ducting in a house we just purchased when we immediately found issues with heating and cooling it. They made me pay $70 and said that they would get that estimate to me as I had said that I need it to provide to a lawyer. They never did. I called about once a week for months. Still never got it. When I got fed up and asked for a refund since they didn't deliver an estimate they claimed "we can't even do an estimate" and claimed a message was left even though my phone call log has no record of a call or voicemail. She also said "we offered a mini-split installation" but they didn't even send me that. I would think that since they couldn't do an estimate and didn't send me anything that they would refund me, but the woman speaking to me kept shouting over me and when I asked her to stop interrupting me she hung up on me and then had my subsequent calls rebuffed. I finally got through to a different woman named Carrie and she was polite and understanding but also non-committal on even refunding me - something that I think is very reasonable given that I did not get what I specifically asked for and have been waiting for more than 2 months for. This is not how you do business and not how you treat customers. It is not working in good faith. This isn't working at a reasonable speed. You unfortunately cannot trust this business to do what you have paid them to do and for that I would give 0 stars if I could because that is the whole purpose a business exists to do. Take your business elsewhere.

***They posted here saying they would help to fix it but they've blocked my number from calling either of their locations. Absolute garbage customer service and this reflects the work services they provide. Do not use this company.***
Arletta
Arletta
1760448190
So I went through American home jail this is one of the Plumbing services that they use I say Beware!!!!! They want to rush out of your house and barely check anything thoroughly. They came in my house for a leak from my toilet and I was told that my tub had cracks in it and it needed to be sealed. They discovered that in less than five minutes and I was charged $125. So I called American home shield told them that I was not satisfied with the advice they had given me so they had sent out five star air plumbing, and they diagnose the problem effectively. Do not use this plumbing service they are not qualified. They are lazy and they may have a biased decision with Black people. I said what I said!
Kristin Huibregtse
Kristin Huibregtse
1760413150
Very detailed and very nice to work with. And honest.
Nash Frost
Nash Frost
1760398351
Lance is a terrible employee of the company. I have a friend who works there and they showed me audio of this Lance person shouting at the top of his lungs at one of the other employees for seemingly no reason, because they had their personal cubicle heater on. I'm not sure of his position, if I recall correctly he's a Manager of some sort? And he's super pushy about selling memberships and overcomplicates trying to cancel them. The company's services are good, a bit pricey, but I can't stand for a company that would keep someone who verbally assaults/abuses their fellow coworkers, that's just not a healthy workplace to be in for anyone there. I hope they do something about it before it gets worse.

Edit in response: Even though you believe this section should be used for reviewing product services, how else are situations like this supposed to be brought to light? No company would come out and explicitly state it on their own, it's up to us as consumers to bring the situation out to the public. The only reason I can see why this is a problem would be because there's more workplace toxicity going on in the background that we as consumers are unaware of.
Joanne Williams
Joanne Williams
1760376014
I have a maintenance plan. The fellows arrived promptly and checked my furnance. They gave me some good advise and the'call was complete.
I also had McVey for a plumbing issue about a month ago and
the plumber did a great jog. Was quick and efficient.
bob rogers
bob rogers
1760285420
According to new rules, their receptionists must sell 20 memberships a month, if this is not met they will receive a strike. 3 strikes and they're fired. This is beyond being a messed up business practice. There is also a general manager I was put on the line with one day, he is not a very pleasant person to deal with, very pushy and makes things harder than they have to be.
Alexander davin
Alexander davin
1760045714
Fast and friendly service
Patrick Sheehan
Patrick Sheehan
1759864308
McVay team was very helpful and responsive to all my questions.
Jim Suhy
Jim Suhy
1759864034
Great next day service. Would highly recommend Jake my service technician for any plumbing issues. He quickly repaired my problem with my well.
Joseph Zapisek
Joseph Zapisek
1759857710
Excellent job!! We had a toilet back up / broken pipe that turned into a much bigger issue. Needed a new sewer line if we didnt want further damage from the bathroom to connect with the main line leaving the house. Excavated in the bathroom, garage, the yard and walkway. Everything was completed very nicely and in a timely manner, all the while keeping me informed of what was going on with great communication. I would highly reccommend mcvay. Big thanks to the entire crew, especially nick, tyler, mike and lee. Thanks guys.
Maria Lane
Maria Lane
1759794364
I was pleased with the quickness and professionalism of the plumber - you are now on my list permanently Maria Lane
Romain Phillis
Romain Phillis
1759793303
Jake was our technician, and very professional.
After calling 4 other places McVay was here before the appointment, and we were up and running hot water within a few hours.
Jake made all the repairs necessary, and went above and beyond.
My only compliment, you're not able to add a gratuity if paying with a card.
The entire experience was 5 🌟
Raymond Rall
Raymond Rall
1759434448
He was very helpful. We agreed on the best way to repair the sewer line. Rather than digging, we can line it. I don't have the price yet, but would assume it would be the cheaper route than digging up and replacing the line.
Melissa Chandy
Melissa Chandy
1759426702
We needed certified back flow testing performed ASAP. It was easy to set up the appointment and the appointment itself took at most 10 minutes. Extremely professional and personable technician. I would highly recommend
marji dickson
marji dickson
1759424035
They were very responsive with making an appointment for the next day. Their technician kept us informed of when he would arrive and was professional in the work that he did.
Stevie Southern
Stevie Southern
1759186307
I needed a septic pipe scoped in a "right-now" situation today. They came through for me in less than a few hours. Randy handled the job and exceeded expectations from first contact. He was polite, knowledgeable and answered the many questions I had with great demeanor and communication skills. If you're Randy's boss and you're reading this, I hope you realize what a great worker you have representing your company, and give him the recognition that he deserves. I'll call them again if any future issues arise.
Stephen C
Stephen C
1758894724
Charged me for an estimate that they never gave me and refused to give me. Then when I asked for a refund after months of asking for the estimate they blocked my calls. Untrustworthy and unprofessional. Take your business elsewhere.
brian sink
brian sink
1758824764
We called for a central air blowing warm air. Next day, they squeezed us in. 165 bucks later, all is good. We used them once before, great experience.
Stephen Miller
Stephen Miller
1758821688
Barb Arthur
Barb Arthur
1758722073
Excellent Prompt service with All questions answered.
Jim Dee
Jim Dee
1758562695
Fast, friendly, knowledgeable and polite. Nick answered all my questions and put my mind at ease. I was worried about a sewage backup but the sound I was hearing from my wet-bar wasn’t indicating any problems.
Jerry Zeilstra
Jerry Zeilstra
1758544694
Quick service, honest, friendly. Kelcey is fantastic. Took care of a clog from garbage disposal.
Alex Winter
Alex Winter
1757527871
Jake did a great job installing our new toilet and vanity! He was very kind and left everything super clean.
Art McAuley
Art McAuley
1757503412
Have received very professional advice regarding sewer line problems. Followed by very good work.
Dave Wagner
Dave Wagner
1757428255
For my recent underground storm drain issues, I turned to McVay Plumbing after unsuccessful results with a few other plumbing companies. The process started with meeting Devin Twardy who patiently assessed the area and provided a thorough proposal for remediation. The excavation crew of Chris Tomasone and Lee did an excellent job repairing the break in the line and returning the yuard area back to suitable state, all while giving me confidence that my problems were finally resolved. From the initial scheduling through pre/post inspections, to hands-on repairing and final invoicing, McVay Plumbing was professional, patient, and timely for addressing my specific situation.
Mary Duffy
Mary Duffy
1757357703
Excellent
Gregg Nissly
Gregg Nissly
1757340582
12/9/24 - Brett called 30+ minutes before arrival, arrived on time and resolved my clogged sewage line. He followed up with a status call to let me know that everything was resolved. He sent the invoice within minutes. Very professional, courteous, thorough and efficient. One last thing is that since this was a sewage backup there was a mess to clean up - he did this for me which saved me time later in the evening.
Philip Reiche
Philip Reiche
1757289944
We have used a number of HVAC companies and McVay has been the best. Talented technicians get the work done well and quickly.
Stephen Tomcho
Stephen Tomcho
1757191981
Your representative was a professional all the way, his concern about my satisfaction was impressive, his care for my property was amazing, he was worried about how we felt about his work. McKay is my new go to. Thank you
Nicholas Ciccotelli
Nicholas Ciccotelli
1757172130
McVay plumbing was recommended to me by my realtor to complete a dye test in the Springdale Borough area, very happy with the service I received. The associate sent over to do the job was very nice and professional. Would recommend!
Jeff Loughner
Jeff Loughner
1757098397
Very personable, honest and professional. Highly recommend.
Marlasue Marinobain
Marlasue Marinobain
1757080720
Ben did an Amazing job. I appreciate how personable he was. He explained everything about the thermostat twice. Thank you McVay!
Donna Tidwell
Donna Tidwell
1757017793
Ron Orkis
Ron Orkis
1757011734
Prior to selling our home, we needed a dye and camera test on our sewer line. McVay customer service was extremely helpful and scheduled our appointment within a few days. Devin arrived promptly at his scheduled time. He explained the process and what access he needed to complete the work. Devin was extremely knowledgeable and very professional. Once the work was completed, he documented the results on the appropriate forms. Devin thoroughly cleaned up his job site and went onto his next assignment. Very happy with McVay. Devin did an outstanding job. Thank you for all the help.
John Beatty
John Beatty
1756917334
Nick was great. Gave me the price & made recommendations
Rebecca Booher
Rebecca Booher
1756823785
We had a new furnace installed . We are very pleased with this company and would highly recommend them.
Jeffrey Mountain
Jeffrey Mountain
1756819454
Devin was amazing, came out same day for emergency over Labor day and had the clog fixed within 30 minutes
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