“Responded in timely manner, reasonably priced and completed job in time promised. Cleaned up the area”
“Excellent communication and installation service. They answered all my questions, made thoughtful suggestions and left the area perfectly clean.”
“Jeff did my A/C inspection and, as always, was very friendly , thorough, and professional. A great representative of your company.”
“McVay Plumbing did an exceptional job from start to finish. They were quick to respond to both calls and service requests, which made the entire process smooth and stress-free. I appreciated their transparency about all costs—there were no surprises, just honest communication. Jake, my plumbing service technician, was incredibly professional and went above and beyond expectations. When additional issues were discovered in the basement that needed immediate attention, he stayed late to make sure everything was resolved properly. I highly recommend McVay Plumbing for their outstanding service and commitment to their customers.”
“Mcvay plumbing performed extensive work at a property we are selling. Everything from inside plumbing, mainline repair, along with mainline repair from basement to curb line was handled very professionally.
We were informed upfront of the pricing prior to the required repairs.
All the employees involved in our repairs have been extremely kind and courteous. Every thing was explained thoroughly.
My wife and I have been very happy with Mcvay and would highly recommend their services.”
“Scheduled an appointment for the repair. Given time between 12 and 4pm. Called at 330 to verify i was receiving service in the timeframe. Was assured he was wrapping up his call and would be on his way. Called office around 405 and asked for an update. Was told he was still wrapping up his current job and would be there around 430. Hmm rush hour traffic from Shadyside to penn hills in 25 minutes.
Was told if I canceled i could reschedule next week. Said I would wait 15 more minutes then I was leaving. Would have electrician arriving close to 5. Received a call from office and was told I am still on schedule but electrician won't be done for another hour to an hour and half. Ok so maybe I would get service closer to 7pm when my appointment was to be at 4 pm. Unacceptable and had I not called office inquiring about my appointment they wouldn't have called me.”
“Had an excellent experience with McVay Plumbing. Mike came out to replace our gas main service line, and he was absolutely awesome from start to finish. He started the job right at 8am and didn’t finish until 8pm — not because of any fault on his part, but due to some delays caused by the gas company. Still, Mike powered through and kept working until it was dark, making sure everything was done right. He even stayed late to put in the cement and properly close up the hole. Truly professional, dedicated, and hardworking. Highly recommend Mike and McVay Plumbing!”
“I had become a big fan of McVay after using them for sewer line replacement, toilet installation, whole house generator, and furnace/heat pump installation. However, after the toilet was installed, my water bill was $1600, up from ~$250. It turned out the toilet was either defective or not installed properly. When I spoke with McVay about this, they rectified the problem and reimbursed me for most of the water bill. The following month, however, another much higher than normal water bill arrived and I found that it was part of the excess water bill from the malfunctioning toilet. When I contacted McVay, I was told no additional money would be paid by them, as they had already paid for the elevated water bill. So I have a water bill that's twice what it should be due to McVay's incompetence. I am not happy.”
“Jake replaced my bathtub fixtures, water pressure valve and shutoff valve. He did an excellent job. He was professional, thorough, knowledgeable, and made sure the areas were cleaned up afterwards. You have a valuable employee in him.”